How to Use Chat Integrations Feature

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You can integrate platform chat such as Tawk.to and Crisp to your Utas Profile. Follow some steps below to use chat integrations.

Tawk.to

If you use Tawk.to as platform chat, here are the steps to integrate it:

1. Login to Tawk.to dashboard.

2. Take the widget code: Click Administration > Chat Widget > Widget Code.

3. Copy the embed URL.

4. After that, log in to app.utas.co.

5. Click Profile Settings menu > Select Integration Tab.

6. On the Chat Integration, choose Tawk.to option and paste the Embed URL you’ve copy before.

7. Click ‘Save’ and Done.

Crisp

Here are some steps how to integrate Crisp:

1. Log in to Crisp dashboard.

2. Take the widget code: Click Setting menu > Websites > Integration > HTML.

3. Copy the CRISP_WEBSITE_ID.

4. After that, log in to app.utas.co.

5. Click Profile Setting menu > Select Integration Tab.

6. On the Chat Integration, choose the Crisp chat option and paste the code of CRISP_WEBSITE_ID.

7. Click ‘Save Changes’ and Done.

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