Refund Policy

Last updated on June 28th, 2021

Refund is the amount of money you will receive to cancel the purchase from Utas service products that can be refunded and depending on the applicable policy. Refund requests which have been processed cannot be canceled.

Utas does not impose refunds for product services purchased at Utas outside the conditions set by Utas. In certain cases, if the user uses Utas services for businesses that Utas restrict, the funds will be returned, and the user’s account will most likely be closed.

Refunds will be made with the following terms and conditions:

  1. Users can request a refund in less than 30 days or still within the refund period after purchasing the product. You don’t have to give any excuses.
  2. All user’s business activities are included in businesses that Utas restrict (See the Restricted Business).
  3. Please apply for a refund through our Customer Service a maximum of 30 days after your product is active.
  4. Refunds are not valid if the refund period has ended or more than 30 days.